Shipping & Returns

Shipping Tracking 

You can easily track the status of your order using this page. Please follow the steps below:

  1. Order Number: Enter the order number provided to you when you placed your order.
  2. Email Address: Input the email address you used while placing the order.
  3. Track: Initiate the tracking process by clicking the “Track” button.

After entering this information, you’ll be able to view the current shipping status of your order. Please ensure that you input your tracking number and other details accurately and completely.

Returns 

Return Procedures

Your satisfaction is important to us. If you wish to return a product, you can follow the steps below:

1. Return Conditions

  • You can request a return within 30 days from the date of receiving the product.
  • The product must be unused, undamaged, and in its original packaging.

2. Submitting a Return Request

  • You can submit your return request by sending an email or calling. Once your return request is received, we will provide you with the necessary instructions.

3. Product Return and Refund Process

  • After your return request is approved, please package the product in its original packaging and send it to us.
  • Once the product reaches us, the return process will commence, and your payment will be refunded.